Terms & Condition

Terms & Condition with cancelation

EXTRA PERSON COST:

Children 5 years are complementary in the parent’s room without an extra bed. Milk/Food for infants or children below 5 years is chargeable and direct payable at hotel.

Note: In case False Information (Fake Age) has been conveyed to us by the customers, we have the full right to extract the fair amount from the customers without any objection from external authorities.

 

IMPORTANT NOTE:

Check In & Check out Time is 12:00 noon as per Homestay’s Policies (early check in is subject to availability).
Meals Timings must be followed as per the instructed time of the Homestay. For any un-availed meals, we shall not be responsible.
In few tourist destinations, the facilities of Homestay, Services, and Aids etc. can’t be matched to developed destinations. Homestays are categorized based on location, Services and costing and not as per Star Categorization i.e.; 1*, 2*, 3* and so on.
We may have to reschedule the sightseeing days due to the closing of any monument or subject to weather conditions during that day as to ensure smooth execution of tours.
Extra cost may be applied for any unexpected event.
Final confirmation acceptance should be only on a written basis & No discount will be provided after the issuance of confirmation letter.
We can’t guarantee for special inclusion service due to unavailability or any other reason. Customers can’t claim if special inclusion is not provided.
We are not responsible for missing luggage. Guests are requested to check vehicles/ rooms before they release/ depart.
We are not liable for any accidental or death insurance or claiming or settlement for guests for travelling on the above-mentioned route.
We are not liable for any health problem or accidental issue or death issue of each guest. We will guide or help to admit hospital and inform guest relative’s (if contact detail is available with us) and guest relatives will take care with direct payment basis. This route will cover very remote areas, so guests should be aware of that before booking.
We shall not be responsible for any cancellation of cabs or due to Bad weather, Snow Fall, Strike, Landslide or any reason & are not liable for it. Homestay can be changed in a fall situation for your convenience, no refund in any case and extra charge on direct payment basis.
All Homestay / Vehicle owners are responsible for the services they provide. Must be addressed immediately to the respective owners.
Each guest must carry personal Medicines.

POSTPONE/PREPONE POLICY:

In case a client wishes to prepone / postpone his or her travel dates, we request you to kindly reach us minimum 30 days prior to journey date via mail.
Customers can postpone / prepone their tour once (if intimated before 30 days of travel date in writing). However, postponing & pre-poning later with additional charges. Additional charges will be paid before the journey starts.
Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone / prepone charges even after meeting above requirements. In such cases postpone / prepone charges of service providers will be deducted from the advance amount deposited.
In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel / Transport and Season / Off Season time.
We do not accept any change in plan within 20 days of the travel date. However, in rare cases like adverse climatic conditions or strikes, packages can be postponed which will be intimated to you beforehand.
The validity to utilize your Advance payment in prepone / postpone scenarios is 1 Year from the date of advance payment.
The advance payments are transferable i.e. you can pass on your booking to any of your friends / relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first)
We have the right to reschedule the site seeing days to ensure smooth execution of tours.

Any amendment requested during the tour, will be treated as a fresh booking and additional cost will be charged other than earlier allocated tour cost.

CANCELLATION POLICY:

If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover the Cancellation charges from the Client. All cancellations are to be communicated in written and advance amount is non-refundable, besides the forfeiture of the deposit amount of the tour, a further charge will be levied as follows: –

On or before 30 days prior to departure of the tour 50% of total tour cost.
29 days to 15 days prior to departure of the tour 70% of total tour cost.
14 days to 07 days prior to departure of the tour 85% of total tour cost.
On or before 07 days of departure or no shows 100% of total tour cost.